Jubilee partygoers urged to think ahead, stay safe and celebrate wisely this weekend

Jubilee partygoers urged to think ahead, stay safe and celebrate wisely this weekend


The NHS is encouraging those who are set to celebrate the Jubilee Bank Holiday weekend to stay safe and well this weekend. NHS services across Surrey are anticipating a potentially busy period over the extended June Bank Holiday so people are being reminded to enjoy themselves safely.

With thousands across Surrey gearing up for royal celebrations, the NHS remains open and here for local people if they need urgent care but party goers are being urged to use the right service for minor illnesses and injuries so people get the right care in the right place.

The Surrey Heartlands Heart Beetz campaign is encouraging people to stock up on self-care essentials and order in repeat prescriptions in advance whilst also reminding people to check what local services are open for non-urgent issues such as coughs, grazes, minor cuts and sprains – so you can help the NHS and social care teams keep A&E free for medical emergencies and life-threatening conditions.

Watch the Heart Beetz video for a full rundown of services available, and listed below are the top five of services available to anyone who needs help:

  • Pharmacy – your pharmacists are experts in medicines and can help you and your family with minor health concerns. They can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as headaches, tummy upsets, bites, stings, and allergies. Details of pharmacies in Surrey Heartlands open over the jubilee holiday can be found here. If you urgently need repeat prescriptions, plan ahead and collect these before we go into the jubilee holiday.

  • Minor Injuries Unit/ Walk-in-Centres – for everyone with serious non-emergency conditions, MIUs can help with minor broken bones, cuts and grazes that won’t stop bleeding and bangs to the head. You can search for your nearest one here.

  • NHS 111 – for when you, or your family, need urgent health advice but it’s not an emergency or if you’re not sure where to go. Get help at NHS 111 online (111.nhs.uk) or by calling 111, available 24 hours a day. NHS 111 can provide advice over the phone and link you in with local services – including GP services, walk-in centres and other local services - to help you get the care you need in the right place.

  • GP services – did you know that over the jubilee holiday weekend some practices will be offering pre-booked appointments and there will also be GP appointments available through NHS 111? People can also visit their GP practice website for a range of online services (including repeat prescription requests, other online requests and to book a routine appointment for e.g. a persistent symptom, chronic pain, long term conditions, unusual lumps and bumps).

  • Emergency Department – (also known as A&E) is only for medical emergencies and life-threatening conditions.


If it is a life-threatening emergency, call 999.


Dr Charlotte Canniff, Joint Chief Medical Officer for Surrey Heartlands Integrated Care System, said:

“During the Jubilee celebrations we anticipate that local health and care services will remain busy and we need to prioritise people who are critically ill and urgently need our help. We want to encourage people to make sure their medical cabinet is well stocked so they can help themselves and to help local services by using the right service and keep Emergency Departments for life-threatening medical emergencies only”.

“If you’re not sure where to go, or which service to choose, NHS 111 online or by phone can put you in touch with the service you need, including arranging out of hours GP appointments and referring you to a walk-in centre or ED if needed – to help you get the care you need”

Before you head out to a local attraction or street party take a moment to prepare for minor accidents or illnesses and check out how to get the right help first time, visit: www.surreyheartlands.uk/heartbeetz.


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