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Pond Tail Surgery (Godstone) Future GP Services - Patient Survey


Pond Tail Surgery, in Godstone, Surrey, is a well-established practice with a registered list size of approximately 7,000. Uncertainty about Pond Tail practice arose after the sad, untimely death of the former, single handed contract holder, Dr Khan-Gilbert. Between December 2020 and January 2021 we carried out an informal engagement with patients registered at the surgery, details below.

October 2021 update 

We are now pleased to announce that a local organisation, DHC GP Federation (Dorking Healthcare) has been appointed to provide primary care GP services to registered patients at Pond Tail Surgery. DHC currently provides a wide range of NHS services within Surrey. Information about DHC can be found at https://dhcclinical.co.uk/pondtailsurgery 


Pond Tail Surgery Survey 

NHS Surrey Heartlands CCG is keen to understand patient priorities for future service provision and what matters most to patients.

Between 10 December 2020 and 18 January 2021, we carried out an informal engagement to advise patients registered at Pond Tail Surgery about the different options under consideration. It is normal and recommended practice to informally engage with patients and the public to help shape options. The Pond Tail Surgery survey closed on Monday 18 January 2021.


Pond Tail Surgery Survey - Summary of Responses

Please find a summary of responses received through the recent survey which explored attitudes towards potential changes to primary care medical services for patients of Pond Tail Surgery.

Pond Tail Surgery Survey Summary of Responses


How to submit feedback

Surrey Heartlands CCG welcomes patient feedback at every stage and all comments will be taken into consideration.

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 
  • Tel: 0300 561 1555
  • SMS: 07917 087 560 (text phone only)
  • Write: FAO Communications and Engagement Team, NHS Surrey Heartlands CCG, Cedar Court, Guildford Road, Leatherhead, Surrey, KT22 9AE and make sure you include your full address and postcode


Further information



Review Date: 2021-06-01
Review Due: 2021-08-01
Model Publication Scheme Class: Class 6: How we make Decisions