Freedom to speak up guardians have a very important, unique role.
The Freedom to Speak up Guardian (FTSU) is a person who is seen and known as someone who staff can confidentially speak to if they have questions about a public interest concern, or have concerns that it’s not being taken seriously or dealt with effectively by their manager or other appropriate person.
Our FTSU deals with concerns about risk, malpractice or wrongdoing that an individual believes is harming the service we commission. Examples of this include (but are not restricted to):
- unsafe care
- unsafe working conditions
- inadequate induction or training for staff
- lack of, or poor response to a reported patient safety incident
- suspicions of fraud
- a bullying culture (across a team or organisation rather than individual instances of bullying)