Equality, Diversity and Inclusion

 

Surrey Heartlands CCG is committed to:

  • Eliminating discrimination

  • Advancing equality of opportunity in respect of the services that we commission

  • Building a diverse and well-supported workforce

 

On this page

 

Definitions

Equality is a legal principle to eliminate discrimination and promote equality of opportunity to people and groups. The Equality Act 2010 defines this protection based on protected characteristics. These are:

  1. Race
  2. Sex
  3. Gender
  4. Identity
  5. Age
  6. Sexual orientation
  7. Religion or belief
  8. Marriage and civil partnership
  9. Pregnancy and maternity

Diversity aims to recognise, respect and value people’s differences to enable them to contribute and realise their full potential by promoting an inclusive culture for all who work to take forward the vision of the CCG.

 

Our legal responsibilities

We have a duty to abide by the Equality Act 2010 which requires us to meet the Public Sector Equality Duty.

We’re fully committed to eliminating unlawful discrimination and promoting equality of opportunity. We do this in the way we commission healthcare services and by developing a diverse and well supported workforce, which reflects the population we serve. As a CCG, we are fully committed to:

  • Making sure that the health care services we commission are fully accessible and maximise health outcomes for all
  • Providing working environments that are free from discrimination and where there is equality of opportunity
  • Fostering good relations between people who share a protected characteristic and those who do not.

You can find out more about how we meet our legal responsibilities in our Annual Report.

 

Equality and Diversity Policy

Our commitments in relation to equality, diversity and inclusion are described in our Equality and Diversity Policy available via the Policies and Guidance page of this website (new one to be approved July 2020).

 

Quality and Equality Impact Assessments

We are committed to ensuring that commissioning decisions, business cases and any other significant plans and strategies are appropriately evaluated for their impact on both quality and equality. The CCG’s Quality and Equality Impact Assessment Policy (QEIA) (available via the Policies and Guidance page of this website) sets out the responsibilities, process and format to be followed by CCG staff undertaking a QEIA. The purpose of the assessment is to examine the extent to which existing or proposed services /policies/strategies may benefit different members of the community and, where appropriate, prompt the consideration of adjustments.

QEIAs enable us to consider how our proposals may impact upon our population, in particular people with different equality characteristics. QEIAs also prompt the consideration of how well our commissioning is helping to reduce health inequalities within our population. As the CCG embeds, we will publish QEIAs below.

folder Policy Quality and Equality Impact Assessments

 

 

Equality Statement

We have summarised our commitment to all aspects described above in our Equality Statement, which is positioned at the front of all our policies.

 

Accessible Information Standard

The Accessible Information Standard (AIS) is a regulation which applies to all organisations providing NHS or adult social care. As a CCG, we abide by the same principles. The aim of the AIS is to make sure that people who have a disability, impairment or sensory loss get information they can access and understand, and any communication support that they need. Here are a few examples of how the CCG works to meet the AIS:

All of the CCG’s publications can be made available in alternative formats for example in large print, braille, easy read or via email. This includes letters as well as reports and strategies. Please contact us to find out more.

  • We have installed ReciteMe™ software on the CCG’s website. This allows for translation of text, enlarging text and creating audio files from online content.
  • We have a dedicated SMS text number for people who prefer or who can only communicate using SMS: 07917 087 560.
  • We always ask for people to let us know what their access needs are when we hold a public meeting. We will make adjustments where needed e.g. through booking interpreters.
  • All our public-facing documents are printed in Ariel, minimum 12 font.
  • We aim to write our public-facing documents in Plain English.

If there are any further adjustments that you think we should be making, please do not hesitate to Contact Us.

 

Equality Objectives

As a new organisation, the CCG will carry out a baseline assessment to inform the work it needs to do to meet the objectives of the Equality Delivery System 2 Framework:

  • Better health outcomes for all
  • Improved patient access and experience
  • A representative and supported workforce
  • Inclusive leadership at all levels

 

Targeted equality objectives for 2020/21 are:

  1. Carry out a baseline Equality Delivery System (EDS2) assessment and identify key priorities for each ICP.
  2. Deliver an EDI Conference in autumn 2020 for the joint Surrey Heartlands workforce.
  3. Continue to support the routine complete of QEIAs across all service change programmes.

 

Inclusion Strategy

As a new organisation, the CCG is developing its Inclusion Strategy in partnership with key stakeholders. It will be published here.

 

NHS Workforce Race Equality Standard (WRES)

In 2014 the NHS Equality and Diversity Council announced it had agreed action to ensure employees from Black, Asian, and minority Ethnic (BAME) backgrounds have equal access to career opportunities and receive fair treatment in the workplace.

To support this action the WRES was developed and in April 2015 it was mandated through the NHS standard contract.

The WRES comprises nine indicators that enable organisations to demonstrate their progress in achieving race equality in the workplace.

To support our work, Surrey Heartlands has a workforce race equality expert who is helping shape our strategic plans and deliver actions. The CCG is collecting WRES data for the 2020 submission, which will inform our WRES action plan thereafter. This action plan will be published here.

The CCG is required to publish an annual WRES report that shows progress against the nine key indicators, which include access to career progression opportunities and receipt of fair treatment at work for staff from a Black, Asian and Minority Ethnic (BAME) background.

pdf NHS Surrey Heartlands CCG Workforce Race Equality Standard Report 2021 (328 KB)

 

BAME Forum

The Surrey Heartlands Clinical Commissioning Group Black, Asian and Minority Ethnic Forum (SH CCG BAME) was formed as a direct response to the feedback received from the Surrey Heartlands CCG listening events held for Black, Asian and Minority Ethnic staff, following the brutal and untimely death of George Floyd and the disproportionate effect of Covid-19 on the Black, Asian and Minority Ethnic population. The Forum provides a real opportunity to be a voice of positive change, start a dialogue to create a shared understanding about racism and its impact on all of us and implement measurable actions within Surrey Heartlands CCG to make a genuine transformational change.  

The ambitions of the Black, Asian and Minority Ethnic Forum are as follows:

  • Working collaboratively to share ideas and develop new initiatives that can be implemented into actionable changes and maintain an anti-racism approach across the Integrated Care System (ICS) with support from the senior Executive Team.
  • Acting as a safe and supportive space for Black, Asian and minority ethnic colleagues to share challenges, experiences and learning.
  • Offering support to Black, Asian and minority ethnic colleagues, who have either experienced or is experiencing isolation or discriminatory conditions within their work areas.
  • Promoting a culture that creates a more progressive experience within Surrey Heartlands CCG for colleagues from Black, Asian and minority ethnic groups.
  • Active participation in influencing the organisation’s actions to address inequalities highlighted by the NHS Workforce Race Equality Standard (WRES) report.
  • Ensuring colleagues from Black, Asian and minority ethnic backgrounds as a workforce are visible across Surrey Heartlands CCG.
  • To celebrate the achievements and accomplishments of individuals from Black, Asian and minority ethnic backgrounds both historical and present.

‘..If we don’t know our history, if we cannot trace the past into the present, we cannot explain current conditions in ways that are transformative rather than victim blaming.’
Dr. Robin DiAngelo, White Fragility, 2018

 

BAME Alliance

Surrey Heartlands CCG is an integral member of Surrey Heartlands Health and Care System. This is one of many emerging Integrated Care Systems. In recognition of racial discrimination and bias within the workplace and population a system-wide alliance has been established to play a critical role in tackling and challenging racial inequalities and to create a fair and inclusive workplace and community.

The BAME Alliance has senior accountable representation from each ICS organisation including the CCG.

The aims of the BAME Alliance are to:

  • Oversee the development of an overarching strategy for the ICS which is shared by partner organisations and addresses the health inequalities linked to race in our workplaces and communities
  • Improve the confidence of BAME staff and communities that race inequality is being addressed
  • Identify Workforce Race Equality Standards (WRES) challenges across Surrey Heartlands and opportunities to taken action which leads to improvements
  • Provide a collective voice to change racial bias and health inequalities linked to race in workforce and communities

 

 

Review Date: 2020-08-06
Review Due: 2021-02-02
Model Publication Scheme Class: Class 7: Policies and Procedures

Transformation Plans

 

The existing NHS model of care is increasingly inappropriate for 21st century health needs. Service transformation to integrate health and care can help to address the complex challenge of rising demand, changing needs, greater efficiency and preventing ill health.

 

Children and Young People’s Emotional Wellbeing and Mental Health

This plan has been jointly developed by partners across Surrey to set out our recent progress in emotional wellbeing and mental health services for children and young people in Surrey, and to define our ambitions to further improve the support available.

pdf Children and Young People’s Emotional Wellbeing and Mental Health Local Transformation Plan 2021-2022 for Surrey (1.78 MB)

 

 

Review Date: 2021-09-27
Review Due: 2022-09-27
Model Publication Scheme Class: Class 5: Priorities and How we are Doing

Registers and Declarations

 

The CCG is committed to the principles of transparent and open decision making. We have therefore established a policy to manage conflicts and potential conflicts of interest to ensure that decisions made by the CCG will be taken and seen to be taken without any possibility of the influence of external or private interests.

Our Conflict of Interest Guardian is the Lay Member for Audit. If you have any questions about the interests declared by members of the CCG, please direct your query to the Conflict of Interest Guardian using the Contact Us page.

 

Governing Body Membership and Register of Interests

The CCG keeps a register of interests for the members of the Governing Body, in order to identify and manage any conflicts of interest that may arise in the course of decision making when undertaking CCG business. These registers are reviewed regularly and updated as necessary.

 

Practice Staff Register of Interests

The CCG keeps a register of interests for all GP Partners and Practice Staff involved with the business or decision-making of the CCG (as defined by the CCG policy) in order to identify and manage any conflicts of interest that may arise in the course of decision making when undertaking CCG business. These registers are reviewed periodically and updated every six months on the website.

Staff have given their consent to publish this information. Where consent to publish has not been given, the Conflict of Interest Guardian reviews and considers whether the rationale for this is acceptable.

Latest Registers of Interests for individual declarations and declarations of Gifts, Hospitality and Honoraria can be found via the online ‘Declare’ system here.

 

CCG Staff Register of Interests (Band 8a and above)

The CCG keeps a register of interests for all staff in order to identify and manage any conflicts of interest that may arise in the course of decision making when undertaking CCG business. These registers are reviewed periodically and updated every six months on the website.

The CCG publishes declarations of senior staff who are deemed to have a 'decision making' role. We have used Agenda for Change Band 8a and above as the threshold for publication.

Staff have given their consent to publish this information. Where consent to publish has not been given, the Conflict of Interest Guardian reviews and considers whether the rationale for this is acceptable.

Latest Registers of Interests for individual declarations and declarations of Gifts, Hospitality and Honoraria can be found via the online Declare system.

 

Gifts, Hospitality and Honoraria Register

The CCG keeps a register of gifts and hospitality offers made to staff and Governing Body members, which is reviewed and updated regularly.

Latest Registers of Interests for individual declarations and declarations of Gifts, Hospitality and Honoraria can be found via the online Declare system.

 

Procurement Decisions and Contracts Awarded Register

The CCG keeps a register of procurement activity undertaken containing the outcomes and values of the procurements and whether any conflicts of interests were noted. This is reviewed and updated regularly.

 

Breaches of the Standards of Business Conduct Policy

In line with CCG Policy and NHS England Guidance, the CCG is required to report and publish anonymised details of all breaches of the policy following investigation.

 

Historical meeting agendas and papers

Requests for any historical records of declarations of interest relating to ‘legacy’ organisations (East Surrey CCG, Guildford and Waverley CCG, North West Surrey CCG and Surrey Downs CCG), available on request via the Corporate Governance Team This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

 

Review Date: 2021-09-10
Review Due: 2022-03-10
Model Publication Scheme Class: Class 6: How we make Decisions

Governing Body Meetings and Papers

 

Members of the public are welcome to attend and observe meetings of the Governing Body, which although are held in public, are not public meetings. In line with current Government guidelines, Governing Body meetings in public will be held virtually via Microsoft Teams until further notice. We ask that any members of the public wishing to observe the meeting email: This email address is being protected from spambots. You need JavaScript enabled to view it. to receive joining instructions.

 

Next meeting

  • Date: Wednesday 29 September 2021
  • Time: 14:30
  • Location: Due to the ongoing COVID-19 pandemic, this meeting will not be held in public as a face-to-face meeting. However, the agenda, papers and minutes will be published as per usual processes. The meeting will take place live over Microsoft Teams and members of the public can join the meeting either via a laptop, PC, tablet or smartphone (with internet connection) or via telephone dial in.  If you would like to join the meeting, please email the Governance Team via: This email address is being protected from spambots. You need JavaScript enabled to view it. and the team will send instructions on how to join the meeting.
  • Meeting papers (published 5 working days in advance of the meeting):  folder Governing Body Meeting Papers 29 September 2021

 

Questions

Please note that the agenda for this meeting will be focused on critical updates and decisions only. Therefore, any questions submitted by members of the public will be responded outside of the meeting. Any questions should be emailed to the Governance Team via: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Future meetings

  • Wednesday 24 November 2021
  • Wednesday 26 January 2022
  • Wednesday 30 March 2022

 

Previous meetings

Previous agendas and papers for Surrey Heartlands CCG Governing Body meetings

 

Historical meeting agendas and papers

Requests for any historical meeting papers relating to ‘legacy’ organisations (East Surrey CCG, Guildford and Waverley CCG, North West Surrey CCG and Surrey Downs CCG), available on request via the Governance Team This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

Review Date: 2021-09-23
Review Due: 2021-11-23
Model Publication Scheme Class: Class 6: How we make Decisions

Performance Reports

 

Individual Funding Requests Activity Reports

The Individual Funding Requests (IFR) Activity Report provides details of all IFR applications received and processed by the Effective Commissioning Initiative (ECI) team. IFRs deal with procedures that are not routinely commissioned by Surrey Heartlands CCG.

The reports outline the number of applications received, outcomes and costs involved.

2021-22

pdf IFR Performance Report Quarter 1 2021/22 (304 KB)

2020-21

pdf IFR Performance Annual Report 2020/21 (383 KB) (includes Quarter 4 data)

pdf IFR Performance Report Quarter 3 2020/21 (499 KB)

pdf IFR Performance Report Quarter 2 2020/21 (696 KB)

pdf IFR Performance Report Quarter 1 2020/21 (508 KB)

 

Due to the COVID-19 pandemic, NHS England have produced guidance whereby all providers are on a block contract until further notice; therefore it is not a mandatory requirement for them to submit any applications for funding, although some are continuing to do so for monitoring purposes.

Any questions relating to the report can be directed to the IFR & POLCE Manager via email at This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

 

Review Date: 2021-09-09
Review Due: 2021-12-03
Model Publication Scheme Class: Class 5: Priorities and How we are Doing